Privacy Policy
Last Updated: June 11, 2025
Privacy Snapshot: Yooki AI prioritizes your privacy and ensures transparency in how we handle your data when you use our Services for educational purposes, including UPSC preparation.
1.Key Points
Data Collection: We collect data like your name, phone number, and IP address to operate and improve our platform, ensure user safety, and comply with legal requirements.
Data Privacy: Your data is secure and will never be sold or shared for advertising or marketing purposes. Strict internal controls limit access and usage of your data.
Acceptable Use: Adhere to our policy by avoiding harmful, abusive, or illegal topics. Attempts to bypass security measures or explore the underlying technology are prohibited and may lead to suspension.
Age Restriction: Only individuals aged 18 and above can use Yooki AI.
Content Accuracy: The platform may provide inaccurate information. Always verify facts independently or consult a professional for critical advice.
This Privacy Policy underscores our commitment to building a safe, intelligent, and user-focused platform to support your learning journey.
2.Information We Collect
Yooki AI collects data to enhance your educational experience, particularly for UPSC preparation.
Data You Provide:
Contact Information: First and last name, email address, and phone number.
Content: Messages sent through our platform and communications with Yooki AI.
Feedback: Responses to surveys or queries.
Additional Data: Any other data shared will be used as described in our Privacy Policy.
Data Collected Automatically:
Device Information: Details like operating system, browser, IP address, screen resolution, and device type.
Activity Logs: Pages viewed, time spent, navigation paths, and interaction with our communications.
Tracking Tools:
◦ Cookies: To remember preferences and enhance navigation.
◦ Local Storage: For additional storage outside the browser.
◦ Web Beacons: To track content engagement.
Data from Other Sources:
Interactions through third-party platforms like Google or Facebook Messenger may include your profile identifier.
Sensitive Data:
You may share sensitive information (e.g., religious or political views, health details) during conversations. By doing so, you consent to its use for purposes outlined in our Privacy Policy.
We collect and manage this data responsibly to improve our Services and make your learning journey effective and secure.
3.How We Use Your Information
We use your personal information to provide and improve our educational services tailored to UPSC preparation.
Delivering Services:
• Operate, maintain, and fulfill our obligations under the Terms of Service.
• Ensure seamless use of our platform and tools.
Communication:
• Respond to your queries and requests.
• Share updates, announcements, reminders, and administrative messages about our services.
Enhancing and Securing Services:
• Personalize your learning experience based on your needs and interests.
• Monitor, troubleshoot, and secure the platform.
• Prevent, investigate, and protect against fraudulent or harmful activities.
Research and Development:
• Improve our services using anonymized data to understand user behavior and enhance features.
• Share anonymized insights with third parties to improve and promote our offerings.
Legal Compliance and Protection:
• Protect rights, privacy, safety, and property.
• Fulfill legal obligations, respond to government requests, and prevent unethical or illegal activities.
4.Sharing Your Information
No Sale of Data: We do not sell or share personal information for advertising purposes.
Service Providers: We work with trusted third-party providers (e.g., hosting, maintenance, security) to manage and improve services.
Business Transfers: We may transfer data in case of business mergers, acquisitions, or changes in ownership.
Legal and Regulatory Compliance: We may share data with authorities if required by law or for protecting legal rights.
We prioritize data security and ensure your information is handled responsibly to create a safe and effective learning environment.
5.Privacy Rights and Choices
Delete Your Account:
You can request to delete your account by contacting us through the details provided in the "How to Contact Us" section.
Opt Out of SMS Messaging:
To stop receiving text messages, reply with STOP to any message from us. This may limit certain features, like receiving one-time codes. To pause all non-essential messages while still receiving codes, reply with PAUSE.
Cookies and Online Tracking:
You can manage your preferences for third-party cookies as outlined in our Cookie Policy.
Personal Information Requests:
Depending on your location and interactions, you may:
• Access details of how your information is collected and used.
• Request a copy of your personal information in a portable format.
• Request corrections for inaccurate or outdated information.
• Ask for the deletion of data we no longer need.
• Withdraw consent for processing personal information where applicable.
• Object to or request restrictions on how your data is used.
To make such requests, contact us as described in the "How to Contact Us" section. We may verify your identity and, if needed, your authority to act on someone's behalf.
Limits on Requests:
In some cases, we may not fulfill requests if they:
• Infringe on others' rights.
• Prevent us from delivering requested services.
• Conflict with legal or regulatory obligations.
If unsatisfied with our response, you can file a complaint with your local data protection authority. We are committed to respecting your privacy rights while providing a seamless educational experience for UPSC aspirants.
6.Security
We prioritize the secure handling of your data to maintain trust and the integrity of our educational services. Measures include restricting access to sensitive information to authorized personnel and deidentifying data where possible. However, no security system is foolproof, and use of our services is at your own risk. You are responsible for managing access to your account and devices to prevent unauthorized access.
7.Third-Party Websites and Content
Our services may include links or content from third parties. We are not responsible for their terms, policies, or handling of your data. Any interaction with these third parties is solely at your discretion.
8.Children
Our services are designed for users aged 18 and above. We do not knowingly collect data from minors. If you suspect a minor under 18 is using our services or has shared personal information, contact us at privacy@askyooki.com to have the account and data removed.
9.Retention
We retain personal data only as long as necessary for its intended purpose, regulatory requirements, or until you withdraw consent. Retention periods depend on the sensitivity of the data and applicable laws.
10.International Data Transfers
Your data may be stored or processed in the United States or other countries that may have different data protection laws. By using our services, you consent to such transfers.
11.Policy Updates
We may update this Privacy Policy as our services evolve. The latest version will always be posted on this page, and continued use of our services constitutes acceptance of any changes.
12.How to Contact Us
For questions or concerns about this Privacy Policy, contact us at privacy@askyooki.com.
